Social Media For Government

Gov Comms Pros: Are You Running TikTok Ads Without an Account?

If you’ve been using TikTok’s “Custom Identity” option to run ads without actually having a TikTok account, you need to act now. TikTok is phasing out this workaround in early 2026. Once it’s gone, every advertiser will need a verified TikTok profile linked to their ads. No account, no ads. I’ve seen this catch out […]

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Webinar Follow-Up: Meta Support Pro & Resources

Thank you to everyone who attended today’s webinar on Meta Support Pro. While the session wasn’t recorded, I want to ensure you have access to the key resources and support discussed by Jennifer O’Mahony from Meta. Accessing Meta Support Pro To connect directly with a Meta Support Pro for assistance with product, operational, or technical

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How to Nail Your “What I Achieved Last Week” Email

Inspired by Musk and DOGE As someone who has dedicated my career to helping government and public sector professionals excel, I can’t help but feel disheartened watching how federal workers in the United States are being treated right now. Last week Mr Musk requested U.S. federal employees to send weekly achievement reports to the Department

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Why Do We Hate Politicians?

The era of online hate speech is depressing and depraved As we emerge from another U.S. election and gear up for Ireland’s general election, the public’s relationship with politicians has become increasingly complex. Politics has rarely been as divisive as it is today, and the challenges facing those in office extend beyond policy disputes; politicians

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NEW RESEARCH: Social Media Benchmarks in Government

Social media is a critical communications channel for government and public sector agencies as the public expect you there. Social media is a fantastic way to connect with audiences, share vital and real-time information, and foster transparency. The newly released social media benchmarks from Hootsuite offers a valuable lens through which public sector agencies can

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Thumbnail Why No Comment Can Spark A Social

Why ‘No Comment’ Can Spark A Social Media PR Crisis

In this blog I’m going to share with you my thoughts on ‘no comment’.    I began my career as a broadcast journalist and often I heard that phrase ‘no comment’ from press and media relations pros who were working in government and public sector.  I always felt that obviously I didn’t get my response,

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Thumbnail Social Listening is Not Big Brother

Social Listening is Not Big Brother!

In this blog, I want to talk about social listening.  Social listening is the act of actually listening to public conversations that are happening across social media and forums and blogs.    In the past six months I’ve read two media articles criticising government and public sector agencies for engaging in social listening.  I have

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Thumbnail How to Create a 12 Month Social Media Calendar

How to Create a 12 Month Social Media Calendar

In this blog I’m going to share with you my tips on how to create a 12-month social media content plan calendar.    Content is the fuel that ignites conversations right across the social web.  Without content we’re not going to trigger conversations.  Without content we’re not going to get our marketing conversions.    Always

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Thumbnail How to Conduct a Social Media Audit

How to Conduct a Social Media Audit

In this blog I’m going to share with you how you conduct a social media audit.    We’re at the early stages of the year and you should be thinking about your social media strategy.  But you can’t truly undertake a social media strategy until you’ve completed your social media audit.    So what’s involved? 

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