Episode 66 - How to Get the Public Behind Your Social Media Campaigns

By Joanne Sweeney | June 23, 2022

How can government or public sector agencies get high engagement on social media that is both positive and proactive?  Believe it or not most of the public viewing your social media are there for information that resonates with them in some way, that informs them of topics that are meaningful to their lives right now, […]

Episode 65 - Why Social Media is a Public Sector Superpower

By Joanne Sweeney | June 16, 2022

Social media is the number one topic that public sector pros want to discuss with me.  From how to develop a strategy to how to manage a crisis and everything in between.  So, it got me thinking about how and why public sector agencies with robust plans and skilled teams are excelling in their communications.  […]

Episode 64 - How to Handle Online Abuse

By Joanne Sweeney | June 9, 2022

New research in Ireland has highlighted the need for political parties to do more to support female members from online abuse. While members of government are not alone in facing hatred and vitriol online, it does remind us that standing up to online abuse is required by all sectors. Often there’s a fine line between […]

Episode 62 - Innovation in Public Sector

By Joanne Sweeney | May 19, 2022

The pandemic has helped public sector pivot from slow moving and bureaucracy driven to agile and adaptive organisations. But there’s still lots of innovation to go and in this episode I’m shining a light on the Irish Government’s digital transformation strategy.  > I share the innovative projects we are working on with our public sector […]

Episode 61 - 7 Steps to Social Media Success in Digital Diplomacy

By Joanne Sweeney | May 12, 2022

Diplomacy has been around for centuries and is most associated with politicians and policymakers. Some people have a talent for diplomacy and then there are companies that sell it as a service.  But diplomacy has taken on a new life form in the Digital Age with the ability of diplomats to amplify and scale messaging […]

Episode 59 - 7 Marketing Practices To Avoid

By Joanne Sweeney | April 28, 2022

As the author of a book called Public Sector Marketing Pro, this is going to be a very interesting episode!  I will discuss ethical and unethical marketing practices.  The Digital Age allows marketers to scale messaging, engagement and conversions. But not all of the powers of the Internet are being used ethically.  And what about […]

Episode 58 - How to Be A LinkedIn Thought Leader

By Joanne Sweeney | April 21, 2022

LinkedIn is my favourite social network and it's a valuable platform to connect, learn and share. More than ever, we have a responsibility to show up and share our knowledge as seeking out news and information is one of the top reasons people use social media. Developing your social media footprint is also important if […]

Episode 57 - Digital Government In Practice

By Joanne Sweeney | April 14, 2022

Imagine if you could access every public service online. Imagine if this was supported with great social customer service.  Where required you could also make an appointment any time with a real human.  Imagine if you had access to the data to inform decision-making when interacting with any public service.  In today’s episode I explore […]

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