Episode 68 – The Art of Communicating Bad News in Government or Public Sector

Climate action, the cost-of-living crisis, food security, war, the great resignation, a looming recession, pandemics, divisive national politics – whatever your bad news, you’ve no choice but to communicate it.  But how well you do it will be the difference between a sustained public backlash or general public buy-in.  With the citizen expecting timely truths […]

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