AI Six Podcast Episode 8:  The Klarna Experience – Replacing People with AI
Klarna, the ‘shop now pay later’ app is one of the first big companies to embrace AI. So much so it’s customer service agent is now doing the work of 700 people. Welcome to AI Six, the podcast for marketers embracing the AI age. I’m Joanne Sweeney and today, I’m talking about Klarna, the Swedish […]
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